Terms of service

Please know you are agreeing to following terms and conditions when you purchase from Black Hill Blooms.

TUBER LISTING

All of our listing is for one tuber unless specified in listing.

LIMITS

Please follow the limit rules wherever mentioned. If we find anyone breaking this rule, all of your orders will be cancelled and refunded.

SHIPPING

Shipping will begin April 1st, starting with the warmest zones. If you provided an email with us, you will get a notification when your order has shipped with tracking details.

At this time, we only ship within the United States.

We are not responsible for weather so please monitor your package and pick up the package as soon as it arrives. 

Please note we are not responsible for lost, stolen or damaged shipments due to shipping. We are not responsible for shipment delays once the package leaves our location. If you have any issues with shipment, please track the shipment and contact carrier. 

Please inspect the tubers immediately and let me know within 72 hours if there are any issues. Include your order number with photos/videos of your issue.

Please remember tubers comes in many shapes. Some of the varieties are known to make tiny tubers. We will send you tuber with at least one eye, neck and body intact. If for some reason you think the tuber is blind, please let me know within 72 hours after you receive the tuber. Some tubers need more time to wake up than others. Regardless, we will respond asking you to give more time. Please email us to fix the issues before going to social media for answers.

We are a small farm and please allow us 48 hours to respond to your email.

Black Hill Blooms is not liable to compensate anything other than cost of the tuber.

Please do not contact us about your order via Facebook messenger or Instagram messages. Email blackhillblooms@gmail.com.

We appreciate you choosing us for your order!